Talent Manager, Headhunter, Recruiter – What do they really do?

The internet has changed how we can find jobs forever. Many companies however still have tried and tested ways to fill their roles, namely using industry experts to find and assess that talent. But what exactly do they do, and why can it be hugely beneficial to your career to…

The 5 things recruiters really want from candidates

So you’ve been lucky enough to be contacted by a Recruiter via SHORTLIST, from a personal recommendation or even through a social media profile. What next? What are they really looking for from this new connection and why could it be great for your career? Let’s look at…

5 Signs its time for a new job

There can be many valid reasons to look for a new job. The old adage that you need to be in a job to find a job is generally holds true. It is often wiser to quit your current job when you receive a firm job offer. However, if your…

Why Gossiping Will Damage Your Career

This month’s Hot Topic is secrets in the workplace. We look at how to handle knowing something you shouldn’t, and why businesses need staff brave enough to say when there’s a problem. But what about plain old everyday gossip? Innocent conversations that, without realising it, can ruin…

Is No Social Media Presence Better Than A Bad One?

For businesses today, having no online presence is ridiculous. Most people will do at least a quick internet search for your service, so to not even turn up there means you’re already at a disadvantage. But on social media, where you get to show the world who you are…

Are you a people person? Turn your skills into a new career

Are you looking for a career change? Perhaps your internal desk job makes you feel like you’re making the most of your outgoing personality? Customer Service isn’t just about answering phones or only speaking to people when they’re angry. It’s about loving your product, bringing energy…

What makes a top concierge in the hotel industry?

Being a top concierge in the hotel industry is not easy. Travellers expect a lot for their money, and will arrive knowing they can complain immediately if things aren’t to their expectations. There are many pressures placed upon you by the hotel’s owners, customers and your colleagues, but…

Re-Start Your Career In Customer Service

5 Ways To Restart Your Career So you’ve been working in your chosen profession for a while but have hit a brick wall. You’re not sure what else you can do to stand out or get ahead, or even worse you don’t enjoy it as much as…

Why every professional is in Customer Service

It doesn’t matter what industry you work in or what role you play in it. You are in the business of selling. Selling yourself, your business, your skill; your ability to do your job well. To convince people you’re the best at what you do, you need Customer…

Career Development Plans

A career development plan should help you review where you are, determine your career objectives and set out the steps you need to take to achieve your goal. It is a useful tool in self-development and can help you focus your efforts on the right activities. Read on for tips…

Volunteer! - A key way to boost your creativity

In this, our fourth and final blog for Branding and Marketing professionals, we look at volunteering and why those of any age or stage in their career should do it. Experience For those just starting out, volunteering or interning is the best way to gain experience and build their skill…

Industry in focus - Branding and Marketing: An employer’s insight

In week three of our focus on Branding and Marketing, expert Uzoma Okoye kindly took a moment to reflect on the industry, his career, and offer insight into the challenges of building and recruiting for agencies in his sector. What inspired you to work in Branding and Marketing? I originally…

Size matters - Why working in a smaller agency will give you more creative freedom

If you are just out of university or looking to make your mark in Branding and Marketing, then working for a smaller agency may just make the difference in your career. As well as giving you a greater chance to develop and demonstrate your creativity, you will get the chance…

Industry in Focus – Branding and Marketing: Ideas – Stay fresh to get ahead

As part of a new in depth series of blogs, SHORTLIST is focusing on Branding and Marketing and ways in which candidates can increase their chances of moving up the career ladder, or landing that dream job. In week one, we look at a B&M professional’s biggest…

The Art of Negotiation

Being a strong negotiator is a powerful tool that benefits every part of your life. In your career good negotiation skills are essential, whether you are debating pay and work conditions or trying to get a better deal from your suppliers. Here are some important tips that can improve your…